Uninstalling Antivirus

Although the methods described here can be used to uninstall both managed and unmanaged AVG Business Antivirus, for managed solutions we recommend performing the uninstallation via the console. For more information on how to uninstall managed AVG Business Antivirus remotely, see Removing Devices From Cloud Console or Removing Devices From On-Premise Console.

 

To uninstall your AVG Business product from a Windows device:

1. Navigate to Control Panel > Programs > Uninstall a program
2. Locate the installed AVG Business product, then right-click it and select Uninstall

3. Once the uninstaller UI opens, select Uninstall

4. When prompted, confirm the action, then wait while AVG uninstalls the product

5. Once the process completes, choose whether to restart the device immediately (recommended) or later

Removing AVG Business When Uninstallation Fails

We do not recommend performing the below actions unless you are unable to uninstall Antivirus as described above.

If, for some reason, the conventional uninstallation method fails, you can remove AVG Business Antivirus as follows:

1. If uninstalling managed Antivirus, navigate to Control Panel > Programs > Uninstall a program and uninstall AVG Business Agent (if you run the clear tool while the agent is still installed, the antivirus will be reinstalled)
2. Download AVG Clear Tool
3. Run the tool as administrator (Safe Mode not required)
4. Once done, reboot the device
5. Ensure the following folders are removed:
   • C:\Program Files\AVG
   • C:\Program Files (x86)\AVG
   • C:\ProgramData\AVG (this folder is hidden by default)
6. Delete the following keys from your Registry Editor (please make registry changes carefully, and back up everything first):
   • Computer\HKEY_LOCAL_MACHINE\SOFTWARE\AVG
   • Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\AVG
7. Perform a Windows disk cleanup