Removing Devices From Cloud Console

This Article Applies to:

AVG Business Cloud Console

Via your AVG Business Management Console, you can remotely uninstall the managed Antivirus client (i.e. remove a device from your network), which will free up a subscription seat. The status of the end device will appear as Uninstalling until the process is complete, at which point the device will no longer appear in the console.

To remove one or more devices from the console:

Go to the Devices page
Do one of the following:
- For a single device, click the three dots next to it to open its actions menu
- For multiple devices, tick the checkboxes next to them, then hover over the More menu in the top right corner

Select Remove and Uninstall

Confirm the action

As soon as the device communicates with the Cloud Console, it will receive the uninstall command. Once the uninstall process is complete (a restart may be needed), the device will be removed from the console.

If the device is offline/inaccessible, or has been decommissioned in some way, it will stay in the Uninstalling state. In this case, sending the same Remove and Uninstall command again will remove the device completely.