Adding Devices to Your Network

The device detection process uses Address Resolution Protocol (ARP) to ping all IP addresses within the subnet in order to get their MAC address. This process can take up to 15 minutes, possibly longer depending on the network.

If a response is received with a MAC address, a reverse DNS lookup occurs to get the host name for the IP. If a host name is received, a device record is created and stored in a list—which is transmitted to the web service when detection is complete.

Once the initial authentication is completed, the process will scan for host devices periodically and compare it to the list already stored. From this point on, the process will only add new host devices and will not delete any.

During remote deployment, a list of administrator credentials—e.g., YOUR_DOMAIN\user_name and password—are passed to the remote deployment process until one successfully provides access to the target computer. If none of the credentials work, the process will quit and return an error message.

The client waits for changes made to the devices/login tables to see if anything is marked for deployment—based upon the host computer’s MAC address.

To automatically deploy Antivirus to multiple devices remotely, you must have:

• Cloud Console 6.0 or higher
• Antivirus 18.6 or higher
• At least one device installed and activated
• A working Master Agent
• File and Printer Sharing for Microsoft Networks enabled
• A Microsoft Windows operating system supported by Active Directory
• Valid Credentials for Active Directory with Administrator rights
• All necessary ports open (7074)

1. Click Begin Deployment Process
   • If you do not have a Master Agent available, click Add new Master Agent and follow the process for setting up a Master Agent (see Setting Up Update Agents and Local Update Servers)
   • If you do have a Master Agent or Agents available, select the one you would like to use
2. In the Active Directory Credentials section, enter the following information:
   • Domain
   • Username
   • Password
3. Click Scan your network and wait until the device detection process is complete

1. In the Active Directory Groups section, navigate to a folder that contains unprotected devices and select the check boxes next to the devices you would like to deploy to
2. Click Define installer settings
3. In the Select a license section, choose one of your available Antivirus subscriptions
4. In the Deploy to a group in AVG Business Console section, do any of the following:
   • Select a group
   • Select Copy Active Directory group structure into the selected group in order to use your Active Directory’s existing group structure
   • Select a policy
5. Choose whether to automatically remove conflicting antivirus programs on the device
6. Click Start deployment to devices
   • Wait while Antivirus is deployed to devices. You can navigate to other pages during this process and use the Remote Deployment button on the navigation menu to return and view the progress of your Remote Deployment.
7. Click Finish Remote Deployment