This site is for AVG Business products only. For articles on Avast Business products, see Avast Business Help. If you are in the right place but cannot find what you are looking for, please contact AVG Business Support for further assistance.

Passive Mode

This Article Applies to:

  • AVG AntiVirus Business Edition
  • AVG Internet Security Business Edition
  • AVG File Server Business Edition
  • AVG Email Server Business Edition

 

Passive Mode disables all active protection, such as Core Shields and Firewall, so you can use more than one antivirus program at a time without interfering with device performance. You can still run scans on your device.

In Passive Mode, Antivirus still receives all virus definitions and program updates that allow you to manually scan for issues on your PC.

Turning Passive Mode On or Off

To enable Passive Mode:

  1. Go to Menu > Settings
  2. In the General section, select the Troubleshooting tab
  3. Check the box next to Enable Passive Mode
  1. Confirm your choice if prompted
  2. Restart your device

Once the device restarts, Antivirus will be running in Passive Mode.

To disable Passive Mode, repeat the same steps, but uncheck the box next to Enable passive mode (step 4). Alternatively, you can disable the feature straight from the home screen or the Notifications area (see below).

Note that Passive Mode will automatically activate when another antivirus is detected during the AVG Antivirus setup.

How To Tell if Passive Mode Is Active

When this feature is active, the Antivirus tray icon will be gray and display the information (tooltip) that Passive Mode is turned on.

Also, the UI's home screen will show the feature being enabled and will also offer the option of disabling it.

The same message will appear in your Notifications area as well.