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Installing On-Premise Console

This Article Applies to:

  • AVG Business On-Premise Console


Before you attempt to install the AVG Business On-Premise Console, be sure your system matches the requirements listed in System Requirements and Firewall Requirements. If you need to set up your protection for an offline or isolated network, also see Configuring Offline On-Premise Console.


You can download the On-Premise Console installer here or from Once you have downloaded the installer, follow these steps:

  1. Copy the installer file to a location accessible by the end device
  2. Double-click the installer file to run it
  3. If asked, allow the application to make changes to the device
  4. Read and agree to the terms of service
  1. Review and, if needed, edit the application and database locations (we recommended leaving the default locations)
    • Before continuing with the setup, ensure you have enough free disk space.
  1. Choose whether a shortcut to the console will be created on your Desktop
  1. Review and, if needed, edit the host name for the console and the default ports for accessing the console and database and for communication
    • Mentioned in the wizard is the recommendation to use the fully qualified domain name (FQDN) - this can help limit any potential issues with DNS resolution. The alternative is that you can use the device's IP address (further eliminates any issues with DNS). If using an IP address, the device must be assigned a static IP address.
  1. If needed, define proxy settings for the On-Premise Console server
  1. Choose between using your own SSL certificate (recommended) and a self-signed certificate (lower security standards)
    • Only JKS (.jks) and PKCS12 (.p12) types are supported. If you have other, unsupported types, you can convert them using an online tool of your choosing.
    • If you choose the self-signed certificate but later want to replace it with your own certificate, you will need to reinstall the console (see Changing On-Premise Console Certificate).
  1. Choose whether the console will operate in online or offline mode
  2. The description for offline mode confirms the details of when to use this mode, including the need to manually perform frequent actions to keep devices updated. The Learn more link will bring you to the Configuring Offline On-Premise Console article.
  3. If needed, you can change the chosen console mode post-installation (see ).
  1. Review the installation details (you can go back to modify the installation if needed), then start the installation
  1. Wait for the installation to complete, then click Finish to close the installer


The first time you run the On-Premise Console, you will be asked to register and create a new account and company (see Creating On-Premise Console Account). Each following time you run the console, you will need to log in using the registered credentials. Upon first login, you will also need to upload your subscription (see Activating Subscriptions).