This site is only for AVG Business products. For articles on Avast Business products, see Avast Business Help.

System Requirements

This Article Applies to:

  • AVG Business Cloud Console
  • AVG Business On-Premise Console
  • AVG Business Antivirus

Cloud Console

Browsers (latest versions recommended):

  • Google Chrome
  • Firefox
  • Safari
  • Microsoft Edge
  • Internet Explorer

On-Premise Console

Windows:

  • 11, 10, 8.x, 7 SP1 — x64, x86
  • Server 2022, 2019, 2016, 2012, 2008 R2 SP1 — any edition — x64
  • Small Business Server 2011 — x64

Supported applications:

  • Exchange Server 2022, 2019, 2016, 2013, 2010 — x86
  • SharePoint Server 2019, 2016, 2012, 2010 — x64

AVG Business Antivirus Endpoints

Windows:

  • 11 — x64, x86
  • 10 — all versions except Mobile and IoT Core Edition — x64, x86
  • 8/8.1 — all versions except RT and Starter Edition — x64, x86
  • 7 SP1 — requires KB3033929 — x64, x86
  • Server 2022, 2019, 2016, 2012 — any edition with latest service pack excluding Server Core — x64
  • Server 2008 R2 — requires KB3033929 — x64
  • Small Business Server 2011 — x64

Supported applications:

  • Exchange Server 2022, 2019, 2016, 2013, 2010
  • SharePoint Server 2019, 2016, 2012, 2010
  • SharePoint Services 3.0 and higher

Patch Management

Windows Only:

  • 11 — x64, x86
  • 10, 8.x, 7 SP1 — requires KB3033929 — x64, x86
  • Server 2022, 2019, 2016, 2012 — any edition with latest Service Pack excluding Server Core — x64
  • Server 2008 R2 — requires KB3033929 — x64
  • Exchange Server 2016, 2013, 2010 SP2 — x64

Preparing your devices for Patch Management

Windows Update: we recommend you change Windows Update settings for your devices via the Windows Update Center and/or Group Policy. We have provided our recommended settings in Recommended Windows Update Configuration for Patch Management. The recommendations are the same for Avast and AVG consoles.

Software Updater: older versions of the Cloud Console and CloudCare provided a Software Updater component that performed some of the same functions as Patch Management. Ensure Software Updater is disabled/uninstalled for devices.

Local System account: patches are deployed under the remote machine's Local System account, so you need to ensure deployment will be allowed by that account.

Hard Drive space: a minimum of 2GB hard drive space should be free to store patches. If you are using a Master Agent/Local Update Agent, that device should have a minimum of 5GB hard drive space.

Servers vs Workstations: If you plan to use different Patch Management settings for your server devices and workstations, you should place your servers into a separate policy. If you only want to update the Windows Server operating system then you should exclude all 3rd party vendors on the Excludes list to make sure that only Windows updates are being provided. See Deploying Missing Patches for more details.

Remote Deployment Requirements

  • Administrator credentials to the computer or Windows domain. If using domain credentials, include the domain name: (e.g., YOUR_DOMAIN\username).
  • Network information about the devices you are deploying to. You need this information to locate the devices on your network.
  • Prepare computers for the client installation. Uninstall any other Antivirus software if installing Avast Business Antivirus.

Configure the following on each device: