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This Article Applies to:
- AVG Business Cloud Console
- AVG Business Antivirus
Cloud Console
Browsers (latest versions recommended)
- Google Chrome
- Firefox
- Safari
- Microsoft Edge
Any other browsers may work (e.g. Chromium-based browsers should function without issues). However, we test in the above browsers specifically.
Local Client
Windows
- 11 — x64
- 10 (Pro, Education, and Enterprise editions) — x64
- 8/8.1 (all versions except RT and Starter Edition) — x64
- 7 SP1
- Server 2022, 2019, 2016, 2012 (any edition with latest service pack excluding Server Core) — x64
- Server 2008 R2
- Small Business Server 2011 — x64
Supported applications
- Exchange Server 2019, 2016, 2013, 2010 SP2 — x64
- SharePoint Server 2019, 2016, 2013, 2010
Patch Management
Windows
- 11 — x64
- 10 (Pro, Education, and Enterprise editions) — x64
- 8/8.1 (all versions except RT and Starter Edition) — x64
- 7 SP1
- Server 2022, 2019, 2016, 2012 (any edition with latest service pack excluding Server Core) — x64
- Server 2008 R2
- Small Business Server 2011 — x64
Preparing your devices for Patch Management
Windows Update: we recommend you change Windows Update settings for your devices via the Windows Update Center and/or Group Policy. We have provided our recommended settings in Recommended Windows Update Configuration for Patch Management. The recommendations are the same for Avast and AVG consoles.
Software Updater: older versions of the Cloud Console and CloudCare provided a Software Updater component that performed some of the same functions as Patch Management. Ensure Software Updater is disabled/uninstalled for devices.
Local System account: patches are deployed under the remote machine's Local System account, so you need to ensure deployment will be allowed by that account.
Hard Drive space: a minimum of 2GB hard drive space should be free to store patches. If you are using a Master Agent/Local Update Agent, that device should have a minimum of 5GB hard drive space.
Servers vs Workstations: If you plan to use different Patch Management settings for your server devices and workstations, you should place your servers into a separate policy. If you only want to update the Windows Server operating system then you should exclude all 3rd party vendors on the Excludes list to make sure that only Windows updates are being provided. See
Remote Deployment Requirements (Windows 7/8.x/10/11)
- Domain Administrator credentials for the deployment.
- Network information about the devices you are deploying to - you need this information to locate the devices on your network.
- A Master Agent (see
- Target devices need to be in the same network as the Scanning Agent and Update Agent.
- No third-party antivirus software installed on target devices.
- In a workgroup, disable remote UAC using the steps here. Ensure it is re-enabled after deployment.