Subscriptions Overview

 

Services activated in the Cloud Console will be attached to a Wallet Key. Purchases via the sales team will give either a Wallet Key or activation code, which must then be activated in the console.

Prepaid subscriptions cover a certain number of devices ("seats") you can activate for a set amount of time, such as one year or three years. When the subscription expires, the services on the devices will be turned off until you renew.

 

Service	Billing
Antivirus (and Internet Security, File/Email Server)	Per device
Patch Management	Per device

Buying Subscriptions

This is the process for purchasing subscriptions within the Cloud Console. If you purchase a subscription through the AVG Business website or elsewhere, you should get an activation code you can input into the console.

1. Navigate to the Subscriptions page
2. Do one of the following:
   • If you have an activation code, click Enter activation code, enter the code, then click Activate
   • Beside the subscription you would like to purchase, click Buy now, then complete the transaction

Managing Subscriptions

Subscriptions are easy to manage within the Cloud Console. You can buy, renew, and change the number of available seats from the Subscriptions tab on the Account page. See Managing Subscriptions for more information.

Applying Services to Devices

You can add the services you have purchased to all or specific devices in your network by following the instructions provided in Managing Services.

Expiration

What happens when a subscription expires depends on what else is available.

• No other subscriptions: Service is stopped
• Another prepaid subscription: Devices are moved to the non-expired prepaid subscription