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Resolving Threat Detections
This Article Applies to:
- AVG Business Cloud Console
- AVG Business On-Premise Console
You will receive notifications on threats that are detected across your network. In the Cloud Console, these will appear as device alerts on the Devices tab, and listed events on the Alerts tab. In the On-Premise Console, these will appear on the Notifications page and as device alerts on the Devices page. For more information about threats and managing your notifications, see Threat and Alert Types and Configuring Threat Notifications.
Most threats detected by AVG will be sent to
On-Premise Console

Restoring or Deleting Infected Files
Cloud Console
Alerts tab
- On the Alerts tab, click the blue-linked number of alerts below a relevant Event, such as Threats quarantined
- Click View virus chest beside one of the events
- Select the three dots beside the infected file and click one of the following:
- Restore
- Delete
Devices tab
- On the Devices tab, click the name of the device where the threat was detected
- Click the AV Threats tab to view more details about the threat, if desired
- Click View virus chest in the Alerts banner
- Select the three dots beside the infected file and click one of the following:
- Restore
- Delete
On-Premise Console
- On the Devices page click the name of the device where the threat was detected
- Click the Threats Detected tab of the Device Details page
- Click Virus chest
- Select the infected file and click one of the following:
- Restore file(s)
- Delete file(s)
Exceptions
If the detection was a false positive, you should create an exception for the detected threat in the policy assigned to the device. For more information see Configuring Standard Antivirus Exclusions and Configuring Component-Specific Exclusions.
Other Articles In This Section:
Configuring Threat Notifications
Related Articles: