Core Shields Settings

Behavior Shield is not included in File Server and Email Server subscriptions.

 

The core shields of your AVG Business Antivirus are: File Shield, Web Shield, Email Shield, and Behavior Shield. You can access and modify their settings by selecting Settings from the menu in the top right corner of the UI, then navigating to Basic protection > Detections.

General Settings

These settings will propagate across all core shields of AVG Business Security.

Sensitivity

In this section of the settings, you can set the sensitivity of the core shields to low, medium, or high by dragging the slider.

The higher the sensitivity, the higher the protection, but also the potential for false positive malware detections. Reducing the sensitivity reduces the chance of false positive detections, but may also reduce the effectiveness of the shields.

Response Options

Under the Malware and Potentially unwanted programs & tools tabs of the Detections section, you can define the actions AVG will perform when malware or a PUP is detected on the device.

Malware Tab

• Fix automatically — AVG will automatically try to repair the infected file. If repair is not possible, the file will be either moved to Quarantine or deleted (for more information on Quarantine, see Resolving Threats).
• Ask — AVG will ask you what action to perform when an infected file is detected.

Potentially Unwanted Programs & Tools Tab

• Notify me about potentially unwanted programs — AVG will let you know if any PUPs have been installed on your device.
• Scan for tools — AVG will check for tools that could be used for accessing, controlling, or harming your device.
  

When enabling these options, decide how AVG will respond to the detections:

• Resolve automatically — AVG will automatically try to repair the file. If repair is not possible, the file will be either moved to Quarantine or deleted (for more information on Quarantine, see Resolving Threats).
• Ask me what to do — AVG will ask you what action to perform when a PUP is detected.

Additional Features

In addition to defining the core shields' sensitivity and actions to be taken upon malware/PUP detections, you can strengthen your device's security by enabling several other available features.

• Enable CyberCapture — Sends files not recognized by AVG Business Antivirus to AVG Threat Labs for further analysis. You can decide whether this action will be performed automatically or upon your approval.
• Enable Hardened Mode — Enhances the device's security further, using the information based on reputation services to determine which executable files are safe to open. This feature is recommended for less experienced users.
• Enable Anti-Rootkit Shield — Enables AVG to monitor hidden malicious threats in the system.
  • Enable Anti-Exploit Shield (available when Anti-Rootkit Shield is enabled) — Enables AVG to detect and blocks malicious threats or processes in the memory from exploiting vulnerable applications on your device.
• Generate report file — Creates a report and stores it in C:\ProgramData\AVG\Antivirus\report

Specific Settings

To configure settings for specific shields, see the following articles:

• File Shield
• Web Shield
• Email Shield
• Behavior Shield