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Mail Shield
This Article Applies to:
- AVG Business Cloud Console
We do not recommend you install this component on a server OS that is also running Microsoft Exchange. The Exchange and Anti-spam components handle Exchange-level filtering and will conflict with this component.
Main Settings Tab

Inbound mail: choose whether inbound (POP3, IMAP4) email is scanned
Outbound mail: choose whether outbound (SMTP) email is scanned
Newsgroup messages: choose whether newsgroup messages (NNTP) are scanned
Enable IPv6: (Cloud Console) choose whether to scan devices using IPv6 or not
Scan secured connections: (Cloud Console) choose whether to scan emails sent or received over secure protocols or not
Report PUPs: (Cloud Console) choose whether to report potentially unwanted programs (PUPs) or not
Mark mail headers: (Cloud Console) choose whether to add a warning to the header of suspicious emails or not
Email attachments: (Cloud Console) choose whether to remove suspicious email attachments before downloading emails or not
Behavior Tab

Configure notes added to emails or additional options for MS Outlook.
General: choose whether to insert notes into clean or infected messages, both incoming and outgoing, and/or to add a warning to the subject line of infected emails
MS Outlook only: choose whether to show splash screen, scan files when attaching to email, and/or to scan archived messages when opening (or just unread ones)
SSL Scanning Tab

Choose whether or not to scan SSL connections.
Actions Tab

Control what actions are taken by AVG when a virus, potentially unwanted program (PUP), unwanted tool, or suspicious file is detected.
Main Action/First action to try: Select the first action you want your Antivirus to take (for example, if it will first attempt to fix or quarantine the threat, or delete it immediately).
Notification Options: Choose whether to show notifications when
Processing of infected archives: Choose whether to only remove the packed file from the archive (and if that fails, do nothing), remove the packed file from the archive (and if that fails, remove the entire archive), or to remove the entire archive.
Packers Tab

Configure which archive (packer) files Antivirus should try to unpack during the scanning process. Unpacked files can be better analyzed for malware by
You can select All packers, or specific packer files from the extensive list by checking the boxes.
Sensitivity Tab

Adjust the sensitivity of the Antivirus scan for
Heuristics Sensitivity: Heuristics enable Antivirus to detect unknown malware by analyzing code for commands that may indicate malicious intent. The default setting is Normal. With higher sensitivity, Antivirus is more likely to detect malware, but also more likely to make false-positive detections that incorrectly identify files as malware. Code emulations unpack and test suspected malware in an emulated environment where the file cannot cause damage to devices. Use code emulation is enabled by default
Sensitivity: Choose to test whole files, which will cause the scan to be slower but more extensive
PUP and suspicious files: Choose whether or not to scan for Potentially Unwanted Programs (PUPs)
For Antivirus versions 21.5 and newer, you can also choose whether to scan for potentially unwanted tools.
Report File Tab

Customize the content of the shield-specific scan report file, such as which items are included, the file name, and file type. The report is saved in C:\ProgramData\Avg\antivirus\report
(Windows 7 and higher).