Creating and Deleting Tasks

Cloud Console

Tasks can be applied to all of the devices in a customer's network at once, or to specific devices. There are three types of tasks:

• Scan a device
• Update a device
• Shutdown & Restart

These tasks can be configured to occur only once at a specific date and time, or on a recurring schedule. Manual one-time tasks can be created for selected devices from the Devices page, and selected scans (Quick, Full System) can be configured on a recurring schedule on the Antivirus Scans tab of Policies.

Creating Tasks

This is the beginning of the task creation process. For more details, see the linked articles for the four task types.

Single Device

1. Navigate to the Devices page
2. Click the More (three dots) button to the right of the device name
3. Follow the process for the type of task you would like to create:
   • Antivirus Scans > Quick, Full System, or Advanced (see Device Scanning Tasks)
   • Update >Antivirus Virus Definitions or Antivirus Program Version (see Update Antivirus Tasks for Devices)
   • Shutdown Selected Device or Restart Selected Device (see Shutting Down and Restarting Devices)
4. Fill in the details and settings for the task

Multiple Devices

1. Navigate to the Devices page
2. Select the check boxes beside the devices you would like to create a task for
3. Follow the process for the type of task you would like to create:
   • Scans: Hover over Scan, then click either Full System Antivirus Scan, Advanced Antivirus Scans (Custom, Boot-time), or Patch scan (see Device Scanning Tasks)
   • Updates: Hover over More > Updates, then click either Update AV Virus Definitions Version or Update AV Program Version (see Update Antivirus Tasks for Devices)
   • Shutdowns: Hover over More, then click Shutdown (see Shutting Down and Restarting Devices)
   • Restarts: Click Restart (see Shutting Down and Restarting Devices)
4. Fill in the details and settings for the task

Tasks Details

Cloud Console

You can view more detailed information about tasks on a specific device in Device Details, which you can access by clicking a device on the Devices page. The Tasks tab displays the progress of recent, current, and scheduled tasks, along with a description, the time started, and the last results, if any.

On-Premise Console

Tasks can be applied to all of the devices in your network at once, or to specific devices and/or groups. There are four types of tasks:

• Scan a device
• Send a message
• Update a device
• Shutdown & Restart

For example, you may wish to schedule a message to be sent to the devices on your network 30 minutes before a scheduled scan, update, or restart. Once a task has been created, it cannot be edited; it must be deleted and remade. Additionally, scheduled tasks will not run on devices added to the network after the creation of the task. Any scheduled tasks would have to be deleted and re-created to include the new devices.

Creating Tasks

This is the beginning of the task creation process. For more details, see the linked articles for the four task types.

For specific device(s) and/or groups

1. Navigate to the Devices page, then do one of the following:
   • For a single device, click the More button to the right of the device name, then click Create a task.
   • For multiple devices, check the boxes of all devices you would like included. Then click Actions ▸ Create a task.
2. Select the button for the type of task you would like to create:
   • Scan device (see Device Scanning Tasks)
   • Send a message to the device (see Sending Messages to Devices)
   • Update device (see Update Antivirus Tasks for Devices)
   • Shutdown device (see Shutting Down and Restarting Devices)
3. Fill in the details and settings for the task, then click Create

For all devices

1. Navigate to the Tasks page.
2. Click Create a task.
3. Select the button for the type of task you would like to create:
   • Scan device (see Device Scanning Tasks)
   • Send a message to the device (see Sending Messages to Devices)
   • Update device (see Update Antivirus Tasks for Devices)
   • Shutdown device (see Shutting Down and Restarting Devices)
4. Fill in the details and settings for the task, then click Create

Tasks List

Once a task has been created, it is added to the list on the Tasks page. The list displays the task progress, a description of the task along with its interval, and the results the last time the task ran (if any). You can click any task to see more details, including which devices the task has been completed on and the devices where the task has not been completed.

On-Premise Console

Tasks only run on their assigned devices when the device is turned on and only report status when they are connected to the network. On the Tasks page, you can stop tasks that are in progress and delete tasks.

Tasks from deleted devices are displayed until deleted.

Stopping or Deleting Tasks

1. On the Tasks page, click the name of the task you would like to stop or delete.
2. Click the More button next to the task you wish to alter, then click Stop or Delete.

Tasks Details

On-Premise Console

You can view more detailed information about tasks on a specific device in Device Details, which you can access by clicking a device on the Devices page. The Tasks tab displays the progress of recent, current, and scheduled tasks, along with a description, the time started, and the last results, if any. On this tab, you can stop and delete tasks for the device.

Stopping or Deleting Tasks for a Single Device

1. On the Devices page, click the name of the device you would like to stop or delete the task on.
2. Click the Tasks tab of the Device Details page.
3. Click the More button next to the task you wish to alter, then click Stop or Delete.

Viewing Details of Individual Iterations of Device Task

You can see additional information on the specific instances of repeating tasks, for example task progress, time the task started, the results of the task, and the next time the task is scheduled to run.

1. On the Devices page, click the name of the device you would like to view task details for.
2. Click the Tasks tab of the Device Details page.
3. Click on a task you would like to view iterations of.
4. Click on an iteration of a task to view details.

You can click the More button next to a task iteration to either Stop or Delete that one iteration of the task.